Training Policies & Guidelines
Please read prior to booking MADE Baseball Training.
While doing a lesson, camp, class or any other baseball, softball, or sports training activity with MADE Baseball or at anytime you are in the area of our business operation, you give up your rights to any legal recourse or monetary compensation against MADE Baseball, any of its instructors, coaches, and/or the city of Los Angeles due to injury or death suffered while in our care or by any of our equipment, your equipment, stepping in a hole, dogs in a park, getting hit by a baseball or baseball bat in the face or elsewhere on the body, acts of God, or our instructors and coaches.
Baseball is an inherently dangerous sport and there is always risk of severe injury. Your MADE Baseball Coach is highly trained and qualified, and very mindful of how to maintain the optimal levels of safety in order to minimize risk at all times. Safety is always our number one priority.
The parent/student relationship is with MADE Baseball. To solicit a MADE Baseball Instructor to schedule lessons outside of the MADE Baseball program is illegal and may cause the instructor to lose his or her job with MADE Baseball and we may pursue further legal action due to the instructors’ breach of contract. Students, parents, and guardians will not circumvent the MADE Baseball program.
Your MADE Baseball Coach’s time, insurance, and all baseball training aids and equipment that we use to instruct are all included in your lesson.
You’ll need to bring your own gear (bat, glove, hat, cleats, etc) and water and sunscreen as needed. Our coaches generally have extra gear if necessary, but it is not guaranteed.
Lessons, camps, and classes are booked on a first come, first served basis. They must be scheduled, rescheduled, and canceled all on your own.
*It is best to create an account with our scheduling system to save time and prevent having to repeat filling out the in-take form each time you schedule. You can do this after booking your first session. On the confirmation page, you will see a blue button that says “Register for an Account”
When you book and pay online, your reservation is 100% guaranteed. If you want to ensure that your player is receiving consistent training, it is best to book lessons far in advance. We offer packages of 5 or 10 lessons and you can book all of them out in advance per the listed availability on your coaches calendar.
If you purchase a package, you can apply it to any coach on our staff (other than Coach Isaac)
If you have questions or need scheduling assistance, you can visit our Help Center or contact us at 1-877-MADE-888.
Each MADE Baseball instructor has something special to offer your player. We encourage you to utilize our full coaching staff in order to give your player different perspectives and areas of expertise. We have all learned from amazing coaches, mentors, and baseball minds and we all have something different and valuable to offer your player.
See our MADE Baseball Coaches
What to know about our scheduling system and our 24 hour reschedule/cancelation policy
All rescheduling and canceling of lessons can and must be done through our online scheduling system on your own. Create an account to manage your appointments by clicking the “Register for an Account” button on the confirmation page after booking your first appointment (lesson, camp day, or class).
Our cancelation policy requires all rescheduling and canceling of appointments to be done at least 24 hours in advance or will be charged at full price.
What else to know about our scheduling system and 24 hour policy:
✔️ Our scheduling system gives you the great advantage to book any MADE Baseball Coach that works for your location and schedule. You can even mix and match coaches within the same lesson package!
✔️ All lessons must be scheduled at least 24 hours in advance.
✔️ Schedule your private lessons as far in advance as possible(up to 90 days) to ensure you lock in your desired time slots.
✔️ If something comes up, cancel or reschedule your lesson through your account in our scheduling system, no questions asked!
✔️ It is your responsibility to make sure that you cancel and/or reschedule your player’s appointments at least 24 hours in advance. If you are not within the 24 hour window, there will be no refund provided.
✔️ No exceptions.
But what if my coach agrees that I shouldn’t attend?
Your coach may agree that you have a legitimate reason for not attending. Regardless, coaches are not responsible to bear any part of the burden associated with a client’s unexpected personal circumstances, even if they are beyond their control or cause them to be unable to participate in their lesson.
- Illness or injury
- Unspecified family emergency or personal crisis
- Last minute tournament/schedule changes to your player’s game schedule
- Doctor or specialist appointments
- Traffic congestion or car trouble
- Aches, pains, or sprains
- Forgetfulness or mistakes made when you book
Can you make an exception for me?
Unfortunately both coaches and MADE Baseball’s support team cannot make exceptions to this policy. Coaches often turn down other work opportunities because they have been booked on MADE Baseball. Without a firm cancellation policy in place to protect against last minute cancellations and loss of income, our coaches wouldn’t offer their services at all.
We book lessons back to back, on the hour, so if you are late you will lose time on your lesson. Also, it is not good to have our players miss warm ups for clinics and classes as they are an important part of injury prevention and preparation.
Refund for a single lesson, camp day, or class:
If you have purchased a single lesson, camp day, or class and have changed your mind, let us know and we will be happy to refund your money, less a $10 processing fee. The refund request must be at least 24 hours prior to the scheduled lesson, camp day, or class or is otherwise invalid and a refund will not be provided.
Refund for lesson packages:
Lesson packages expire one year from the purchase date.
We do not provide refunds on lesson packages. If you are unable to use remaining lessons on a package before the expiration date, we do allow you to transfer them to another person. If this is the case, please email our customer support staff at email@example.com and let us know your situation.
NOTE: Lesson packages are not transferrable to camp days or class credits.
Refund for class and camp day packages:
Class and camp day packages expire one year from the purchase date.
We do not provide refunds on camp and/or class packages. If you are unable to use remaining classes or camp days on a package during a given class or camp offering, you can hold them for credit towards the next camp we provide. If this is the case, please email our customer support staff at firstname.lastname@example.org and let us know your situation.
NOTE: We run seasonal camps and classes, but we do not guarantee a specific camp or class schedule through out the year.
Refund for early drop-off and late pick-up:
We do not offer any refunds or credits for early drop-offs and late pick-ups purchased. If you purchase a package of early drop-off/late pick-up hours and you are unable to use them during a given camp, you will not receive a credit. Please plan accordingly.
Refund for the MADE Baseball shop?
We do not provide refunds for anything purchased from the MADE Baseball shop.
We use public parks for all of our lessons, not indoor facilities. Therefore, we are always subject to weather conditions.
All lessons will be conducted so long as it is not raining or has not rained in the previous 24-72 hours causing the fields to be unplayable.
If the fields are deemed unplayable by your instructor on any given day due to rainy conditions on the day of or 1-2 days prior, you will receive a credit for a future lesson. This decision will always be made with safety of both the player and the coach as the top priority.
There are times where we may not have a field completely to ourselves. 95% of the time this is not the case as the parks we use are very spacious and filled with great baseball fields.
We always make it work, we always ensure the player will be in safe conditions, and we always have the necessary gear and equipment to do the drills needed for the player to get work done and improve.
In the event that you need to let your coach know something on the day of the lesson, please reach out to our customer support staff to speak with a coach’s manager. Please do not reach out directly to your coach.
Your coach is required to reach out to you via text at their earliest convenience, within 24-48 hours of your lesson booking. They will confirm contact has been made and ensure you know the exact location to meet them.
Access to a bathroom is not always 100% guaranteed.
We encourage your player to use the bathroom as needed prior to their lesson. In the event the player absolutely needs to use the bathroom, we will always figure out the best solution for them based on the resources given that day and/or have you take them to a nearby restroom somewhere.
We will often take photos and videos of your player for both instructional purposes as well as just general usage for you to have because it is nice to have action shots of your player. Sometimes we will use these for our instagram, facebook, and website. If you have an explicit problem with this and do not ever want anything posted of your player, please email us and we will respect your wishes..
Our team of Professional Baseball Coaches provide the following baseball services for our players:
Visit some of our other resource pages:
We work with players in the greater Los Angeles area.
Location and exact availability is dependent on which coach you choose.
All of our coaches are required to keep their day to day availability calendars up to date in real time.
If you book a lesson slot with a MADE Baseball Instructor on-line, you can be 100% sure that you will have that slot.
*In the event that your coach is unable to provide a lesson on a time and day you have scheduled, he will reach out to right away to reschedule the lesson for a more suitable time.
You can also find all of this information on our MADE Baseball scheduling page.