Coach Policies
These policies summarize key agreements for MADE Baseball coaches. The full terms are in your Independent Contractor Agreement.
Stay On Platform Policy
All lessons and payments must be booked through MADE Baseball. Sessions must be scheduled via Acuity (or designated platforms) and paid through Stripe. Off-platform bookings violate your coach agreement and may result in immediate termination and forfeiture of unpaid compensation.
Do not accept direct payment (cash, Venmo, Zelle, checks, or other off-platform methods) from clients. Do not redirect MADE clients to private or off-platform bookings.
Payments & Stripe
You must maintain a connected Stripe Express account to receive payouts. Payouts are made weekly for the previous Monday through Sunday. Disbursements occur on the Monday following each pay period, subject to admin approval and Stripe processing.
Compensation depends solely on sessions completed through the platform. There is no guaranteed minimum income.
Scheduling & Cancellations
Update your availability weekly in Acuity. Minimum availability is 5 hours per week. Peak hours: Monday–Friday 2–8 PM and weekends 8 AM–8 PM.
There is no guaranteed pay for sessions canceled due to weather or other circumstances. Monitor weather, communicate early with clients, and offer to reschedule when feasible. When you must cancel, provide at least 24 hours notice when possible.
Insurance Coverage
MADE carries a commercial liability policy with coverage up to $1,000,000 for eligible claims arising from on-platform sessions only—sessions booked and paid through MADE-approved systems. Off-platform sessions, private arrangements, or sessions not booked through MADE are not covered.
Code of Conduct
Wear MADE hat and MADE shirt during all sessions. No profanity, smoking, or inappropriate behavior. Conduct must reflect MADE values (Motivation, Appreciation, Dedication, Everyday).
Complete and pass the MADE Certification (85% or higher) before providing services. Redirect billing, payment, and administrative questions to the front office (1-877-MADE-888 or support@madebaseball.com).