What is your refund policy?

Refund for a single lesson, camp day, or class:

If you have purchased a single lesson, camp day, or class and have changed your mind, let us know and we will be happy to refund your money, less the credit card processing fee of 3%(we are not able to recoup this fee) plus a $10 processing fee. The refund request must be at least 24 hours prior to the scheduled lesson, camp day, or class or is otherwise invalid and a refund will not be provided.

For example, if you purchase a single camp day you can’t make it, let us know you want a refund at least 24 hours in advance, and your refund will look like this:

$125 single camp day
-3%($3.75) credit card processing fee
-$10 processing fee
——————-

$111.25 total refund

Refund for lesson packages:

Lesson packages expire one year from the purchase date.

We do not provide refunds on lesson packages. If you are unable to use remaining lessons on a package before the expiration date, we do allow you to transfer them to another person. If this is the case, please email our customer support staff at getmade@madebaseball.com and let us know your situation.

NOTE: Lesson packages are not transferrable to camp days or class credits.

Refund for class and camp day packages:

Class and camp day packages expire one year from the purchase date.

We do not provide refunds on camp and/or class packages. If you are unable to use remaining classes or camp days on a package during a given class or camp offering, you can hold them for credit towards the next camp we provide. If this is the case, please email our customer support staff at getmade@madebaseball.com and let us know your situation.

NOTE: We run seasonal camps and classes, but we do not guarantee a specific camp or class schedule through out the year.

Refund for the MADE Baseball shop?

We do not provide refunds for anything purchased from the MADE Baseball shop.