MADE Baseball Help Center

Find answers to the most common questions about our programs, policies, and booking process. If you still need help, contact us directly — we're here to support you!

General Information

Do you offer batting cages for rent?

No — MADE Baseball is not an indoor facility, and we do not offer batting cages for rent.

If you’re looking to rent a batting cage near you, check out our sister company, CageList.com — the Airbnb of backyard batting cages.

On CageList, you can search your area for high-quality private cages and rent them by the hour.

What is MADE’s 100% satisfaction money back guarantee?

At MADE Baseball, we stand behind every private baseball lesson we provide.

If you’re not fully satisfied with your session, let us know. We’ll either pair you with a different coach or offer a full refund — no hassle, no pressure.

Reach out anytime by emailing getmade@madebaseball.com, or by calling or texting us at 1-877-MADE-888.

Your experience matters — and we’ll make it right.

What is MADE Baseball?

MADE Baseball is a year-round baseball training program designed to develop players of all ages and skill levels. We focus on motivation, appreciation, dedication, and effort in every session.

What services does MADE Baseball offer?

MADE Baseball offers private baseball lessons, youth baseball camps, and specialized programs like Hustle Ball.

We also offer group classes and team training sessions based on availability.

Where Is MADE Baseball Located?

MADE Baseball locations include Richmond Hill, Georgia and surrounding areas like Savannah and Pooler.

We also have trusted coaches in Southern California who offer private baseball lessons in Los Angeles through our extended network.

If you’re looking for MADE Baseball locations near you, we’re here to help.

How can I contact MADE Baseball?

You can contact us anytime by texting or calling us at 1-877-MADE-888, emailing at getmade@madebaseball.com, or using the contact form on our website.

Texting is the fastest way to reach us, and we’re always happy to help!

What is Hustle Ball?

Hustle Ball is MADE Baseball’s signature game format — a fast-paced, coach-led version of live baseball that emphasizes tempo, awareness, and constant engagement.

Players rotate positions frequently, run hard on every play, and are coached live during the game to develop better instincts and sharper baseball IQ.

It’s designed to be competitive, developmental, and above all — fun.

Learn more on our Hustle Ball page.

Can I book lessons directly with a MADE coach?

To respect our coaches’ time and maintain the integrity of our program, all lessons must be booked directly through MADE Baseball. This ensures that coaches are compensated fairly, their schedules are protected, and every client receives the high-quality, consistent experience we promise.

We value the relationships our coaches build with families, and we actually encourage friendly, ongoing communication after a lesson has been booked. Once a coach has worked with a player, they are welcome to text the client to confirm future sessions, share feedback, or offer support — but all new bookings and rescheduling must still go through our website or customer support team.

If a client begins requesting schedule changes or additional sessions directly through the coach, our coaches are trained to kindly redirect them back to the MADE Baseball front office. This process helps us stay organized, protect everyone’s time, and continue building a professional, trusted community for families and coaches alike.

Training Programs

What baseball training programs are available?

MADE Baseball offers a wide range of baseball training programs for players of all ages and skill levels. These include private lessons, group classes, youth camps, and specialized programs like Hustle Ball.

Each program is designed to develop baseball IQ, fundamentals, confidence, and character both on and off the field.

Who Are the Coaches at MADE Baseball?

Our MADE Baseball coaches are experienced, high-character individuals with playing and/or coaching backgrounds at the high school, college, or professional level.

Each coach is personally vetted, trained in the MADE Baseball curriculum, and dedicated to helping players grow on and off the field.

How do I enroll in a training program?

You can schedule a MADE Baseball lesson or anytime at madebaseball.com/coaches.

Choose your coach, view availability, and book your session in just a few clicks.

You can also see our main scheduling page for all current offerings at www.madebaseball.as.me.

If you have questions before booking, you’re welcome to contact us.

What is the cost of training sessions?

Pricing varies by session type and package. You’ll see exact pricing for each offering we have at https://madebaseball.as.me.

Scheduling & Availability

What are the training hours?

Training is available daily, including evenings and weekends, depending on each coach’s availability.

If you don’t see a time that works for you, feel free to contact us — we’re happy to explore custom scheduling options.

How do I book a training session?

Booking a private baseball lesson is quick and easy. Just visit madebaseball.com/coaches, choose your coach, view their availability, and lock in your spot.

If you are booking a class or camp, you can visit our main scheduling page at madebaseball.as.me

All sessions must be booked online in advance — no walk-ups accepted.

Can I reschedule or cancel a session?

Yes — you can reschedule or cancel your session anytime by logging into your account and managing your bookings.

Changes must be made at least 24 hours in advance to retain credit. Missed or late-canceled sessions are non-refundable.

Is there a waitlist for fully booked sessions?

Currently, we do not offer an automated waitlist. If a session is fully booked and you’d like to be notified of openings, please contact us.

We’ll do our best to accommodate your request or help you find an alternative time.

Facilities & Equipment

What facilities are available at MADE Baseball?

Each MADE Baseball coach operates at their own designated location, which may include local parks, fields, or private facilities in the Richmond Hill and Savannah area — including the Richmond Hill Recreation Complex.

We also offer private lessons through our trusted network of coaches in the Los Angeles area. Lesson locations vary based on the coach.

You can view exact locations on each coach’s profile at madebaseball.com/coaches, or contact us with any questions.

Is equipment provided, or should I bring my own?

Players should bring their own glove, bat, helmet, and any other personal gear needed to train.

Coaches will provide baseballs and additional training equipment as needed, but players are expected to come prepared with their essentials.

Are there restrooms on-site?

Since we operate out of local parks, fields, and private facilities, restrooms may or may not be available depending on the location.

Locker rooms are generally not provided. We recommend arriving dressed and ready to train.

If restroom access is important for your session, feel free to contact us in advance to confirm.

Safety & Policies

What safety measures are in place during training?

Player safety is our top priority. All coaches are trained to maintain a safe, structured environment at all times.
We emphasize proper technique, age-appropriate drills, and live play that’s competitive but controlled.
Coaches are expected to inspect their training areas, use clear communication, and lead with professionalism and care.

What is the refund policy?

We do not offer refunds on lessons, camps, or packages. However, if you need to reschedule or adjust your booking, you can do so anytime with at least 24 hours’ notice.

Your credit will remain active and can be used for future sessions.

If you have special circumstances, please contact us and we’ll do our best to help.

Are there any age restrictions for training programs?

We train players as young as 4 years old and up through high school, college, and even adults.

Certain camps or classes may have age-specific requirements, which will be listed in the program details.

If you’re unsure whether your player is the right age for a program, contact us — we’ll help guide you to the best fit.

How Do I Prepare for My Lesson?

Preparing for your lesson:

At MADE Baseball, we want every player to show up confident, focused, and ready to improve. Here’s how to prepare so you get the most out of your session:

✅ What to Bring:

Baseball glove
Bat (if hitting will be involved)
Helmet (required for any live thrown batting practice)
Water bottle – stay hydrated!
Cleats or turf shoes – depending on field surface (normally cleats are best)
Positive attitude, coachability, & enthusiasm

📍 Before You Arrive:

Arrive at least 5 minutes early so we can start on time
Review your goals or any areas you’d like to focus on
Stretch or lightly warm up if possible
Use the restroom beforehand to maximize lesson time

⚾ Working with a MADE Coach:

All MADE coaches are trained to make lessons fun, effective, and development-focused
Be ready to learn, have fun, ask questions, and put in some work!
If a second player was added to the lesson, your coach will structure the time for both players

💬 Questions?

Text us anytime at 1-877-MADE-888 if you need help or have questions before your lesson!

Do you take photos or videos of players?

Yes, we occasionally take photos and videos of players during lessons and camps. These may be used for instructional feedback, general recap footage, or shared across our social media platforms to highlight great moments from training.

We always strive to respect your privacy. If you would prefer that your player not be photographed or included in any public content, please email us in advance and we will ensure your request is honored.

Additional Services

Does MADE Baseball offer team training sessions?

Yes! We offer customized team training sessions for youth teams, school programs, and club organizations.

Whether you’re looking for one-time clinics, seasonal development, or ongoing coaching support — we’ll tailor it to your team’s goals.

To get started, just contact us.

Are there opportunities for private baseball coaching?

Yes — private coaching is our specialty.

You can choose your coach, view their availability, and book directly at madebaseball.com/coaches.

Whether you’re working on fundamentals or preparing for high-level competition, we’ll help you get there.

Does MADE Baseball host tournaments or events?

While we don’t currently host official tournaments, we do offer events like seasonal camps, pop-up clinics, and Hustle Ball game days.

These events are built to challenge players, build community, and keep the game fun.

Stay up to date by visiting our site or contacting us for upcoming opportunities.

Careers & Hiring

Does MADE Baseball hire new coaches?

Yes! We’re always looking to connect with experienced, positive, and motivated coaches who want to make a difference in the lives of young players.

If you’re interested in joining our team, you can apply here or contact us directly.

What qualifications do you look for in coaches?

We look for coaches who have playing and/or coaching experience at the high school, college, or professional level.

A passion for teaching, strong communication skills, and reliability are essential to being part of the MADE Baseball team.

Do you offer opportunities beyond coaching?

Yes. We’re growing quickly and are always open to connecting with people who are passionate about youth development, baseball, business, marketing, and/or operations.

If you’re interested in helping us expand MADE Baseball, reach out — we’d love to hear from you.

How can I apply to work with MADE Baseball?

To apply, just visit our Apply Page to introduce yourself and get started.

If you have any questions before applying, you’re welcome to reach out directly — we’re happy to connect with great people.

CageList: Rent & List Batting Cages

What is CageList?

CageList is our sister platform — a trusted marketplace where players and coaches can rent private batting cages by the hour.

Whether you’re looking for a backyard cage, a private tunnel, or a turf space to train, CageList helps you find what you need locally.

How do I rent a batting cage through CageList?

Renting a cage is easy. Just go to CageList.com, enter your location, and browse available cages near you.

You can filter by indoor or outdoor space, see pictures, read reviews, and book directly with the cage owner — all in just a few clicks.

Can I list my own cage on CageList?

Yes! If you have a batting cage, turf tunnel, or backyard setup — you can list it for free at CageList.com.

You set your price, schedule, and rules. We handle the bookings and payments so you can earn extra income by helping local players train.

What’s the connection between MADE Baseball and CageList?

CageList is MADE Baseball’s sister platform — a nationwide marketplace where players and families can rent private batting cages by the hour.

While MADE coaches provide lessons at their own designated locations, CageList gives players a way to get extra reps on their own or find a space to train when needed.

It also allows coaches and cage owners to list their own cages and support the local baseball community.