MADE Baseball Terms of Service

Last Updated: May 2, 2025

1. General Terms

MADE Baseball (“we,” “us,” or “our”) provides baseball training services including but not limited to private lessons, classes, camps, Hustle Ball sessions, and team instruction. By participating in any MADE Baseball program or service, you acknowledge and agree to these terms.

2. Eligibility

Our services are available to individuals of all ages. However, participants under 18 years old must have permission from a parent or guardian. Coaches must meet eligibility criteria set by MADE Baseball including experience, certification, and conduct policies.

3. Booking & Payment

• All lessons and camps must be booked through our website at madebaseball.com.
• Full payment is required to reserve a session.
• Payments are processed securely through our scheduling platform (Acuity Scheduling) and Stripe.
• Refunds are only granted under our official cancellation and refund policies (see below).

4. Cancellations & Rescheduling

• Clients may reschedule a lesson or camp session with at least 24 hours’ notice.
• No refunds or credits will be issued for cancellations made with less than 24 hours’ notice.
• In the event of inclement weather or unsafe field conditions, lessons may be rescheduled by your coach.

5. Late Arrivals

Lesson time begins at the scheduled start time. Clients who arrive late will lose that portion of the session. Coaches may extend sessions at their discretion if their schedule allows.

6. Coach Communication Policy

Clients are not permitted to directly contact MADE Baseball coaches before booking. All communication prior to booking must go through MADE Baseball support. Once a booking is confirmed, the assigned coach will contact the client within 24 hours to confirm the session and provide additional details.

7. Field Conditions & Safety

MADE Baseball uses public parks and open field spaces. We are subject to weather and field availability. If a field is closed or deemed unsafe by your coach, you will receive a credit to reschedule. Safety is always our top priority.

8. Equipment Requirements

Players must bring their own baseball glove, bat, helmet (for live hitting), water, and cleats. Coaches do not provide shared equipment unless explicitly stated.

9. Media Release

By participating in MADE Baseball lessons, camps, or events, you grant us permission to capture and use photos and videos of you or your player for instructional purposes and promotional content, including but not limited to use on our website, social media, and marketing materials.

If you would prefer that your player not be photographed or featured in any public content, please notify us in advance by emailing getmade@madebaseball.com. We will ensure your preferences are honored.

For more details, see our photo and video policy.

10. Code of Conduct

Players, parents, and coaches are expected to demonstrate respect, sportsmanship, and a positive attitude. We reserve the right to remove any participant from a program for inappropriate behavior, including but not limited to:

• Disrespectful or aggressive conduct
• Repeated tardiness or no-shows
• Failure to follow instructions or safety protocols

11. Liability Waiver

All participants (or their legal guardians) must agree to and sign our Liability Waiver during the booking process. Participation is voluntary and at your own risk. MADE Baseball is not responsible for injuries or accidents that occur during lessons, camps, or events.

12. Privacy

We collect and store information as needed to manage bookings, provide customer service, and improve our programs. We never sell or share your information with third parties. See our Privacy Policy.

13. Third-Party Services

MADE Baseball may link to other services, including CageList, our sister company for backyard batting cage rentals. We are not responsible for services provided by third parties.

14. Contact

If you have any questions about these Terms, please contact us:

• Email: getmade@madebaseball.com
• Phone: 1-877-MADE-888
• Mailing Address:
  MADE Baseball
  3104 E. Camelback Rd. Unit 8011
  Phoenix, AZ 85016