Last Updated: October 3, 2026 · Version: v1.1
Privacy Policy
MADE Baseball
1. Information Collected
We collect information you provide when you:
Book or use services: Name, email address, phone number; billing address and payment information (processed by Stripe; we do not store full card numbers); scheduling preferences, booking history, and session notes.
Participate as a player: Player name, age, and contact information (when provided by parent/guardian); session history and preferences.
Use our website: IP address, browser type, device information; cookies and similar technologies.
Contact us: Correspondence with support, feedback, and survey responses.
2. How Information Is Used
We use your information to: process bookings, payments, and scheduling; communicate with you about sessions, changes, cancellations, and support; operate and improve our services; comply with legal obligations; send marketing communications (where you have opted in; see Section 7).
3. Stripe & CageList Processing
Stripe: Payment processing. Stripe collects and processes payment information according to its Privacy Policy. We receive transaction status and limited identifiers; we do not store full credit card numbers.
CageList: Booking, payment, and scheduling. Lessons are booked and paid for on CageList (cagelist.com), a separate company affiliated with MADE Baseball through common ownership. CageList handles your account, booking, waiver, and payment details under its own Privacy Policy and Terms of Service. We receive the booking information we need to run your sessions and communicate with you.
4. Children's Data Considerations (COPPA Awareness)
MADE Baseball serves youth athletes. When a parent or guardian books a session for a minor, we collect the child's name, age, and related information solely to provide coaching services. We do not knowingly collect personal information from children under 13 without parental consent. Parents may request access to, correction of, or deletion of their child's data by contacting us at support@madebaseball.com.
5. Data Security
We use reasonable technical and organizational measures to protect your data. No system is completely secure; we encourage you to use strong passwords and protect your account credentials.
6. Data Retention
We retain data as long as needed to provide services, comply with legal obligations, and resolve disputes. Payment and booking records are typically retained for several years for accounting and legal purposes.
7. Marketing Communications
We may send promotional emails, newsletters, or text messages about camps, events, and offers. You can opt out by: clicking "unsubscribe" in any marketing email; replying STOP to promotional texts; or contacting us at support@madebaseball.com. Transactional messages (booking confirmations, reschedule reminders, support responses) are not marketing and may still be sent.
8. Third-Party Sharing
We do not sell your personal information. We share data only when necessary to process payments (Stripe), manage booking and scheduling (CageList), host our website, or comply with legal obligations.
9. User Rights
Depending on your location, you may have the right to access, correct, or delete your data. To exercise these rights, contact us at support@madebaseball.com. Residents of certain states (e.g., California, Virginia, Colorado) may have additional rights under applicable law.
10. Terms of Service
Your use of our Site and Services is also governed by our Terms of Service, which explain booking through CageList, cancellations, safety and risk, and our photo and video practices.
11. Contact Information
MADE Baseball
Privacy inquiries: support@madebaseball.com
General: getmade@madebaseball.com
Phone/Text: 407-498-6602
Cookie Policy
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience.
How we use cookies
We use cookies to: keep you logged in; remember your preferences; understand how you use our site; and improve our services.
Third-party cookies
We use cookies from trusted partners such as Stripe (payment processing), CageList (booking and scheduling), and analytics tools. These cookies are subject to their respective privacy policies.
Managing cookie preferences
You can control or delete cookies through your browser settings. Most browsers allow you to block or limit cookies. Note that disabling cookies may affect site functionality.