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Refund Policy

Refund, Cancellation & Rescheduling Policy

Last updated: October 3, 2026

MADE Baseball lessons are booked and paid for on CageList. Cancellations, refunds, and credits follow the rules shown on your booking and in CageList's Terms of Service. This page explains how that works in plain English. It is part of our Terms of Service.

The 24-Hour Standard

Our standard is 24 hours. Cancel or reschedule at least 24 hours before the session starts, in your CageList account.

  • The exact window for your booking is shown at checkout and on your booking. The window shown at checkout is the one that applies.
  • Cancel before the window closes and you receive what CageList's rules provide for your booking, which is normally a full refund to your original payment method.
  • Cancel inside the window but before the session starts, and CageList's rules provide a partial credit rather than a cash refund.
  • After a session starts, or if you do not show up, nothing is due.

This exists to protect our coaches, who reserve time and often turn down other work once you book.

Refunds

Refunds follow CageList's rules and the cancellation terms on your booking. We do not add our own processing or administrative fees on top.

  • If MADE cancels or cannot deliver a session, you are rescheduled or refunded as CageList's rules provide.
  • CageList's terms explain what happens to payment-processing fees on cash refunds.
  • Please contact us before disputing a charge with your bank. We can usually fix the problem faster.

Lessons Booked in Advance

  • If you book and pay for several lessons ahead of time, each lesson follows the cancellation window shown on its booking and CageList's rules.
  • If we or CageList cannot deliver a lesson you paid for, it is rescheduled or refunded as CageList's terms describe.

Camps and Classes

  • Camp and class credits expire one (1) year from purchase and are not refundable.
  • If you cannot attend a scheduled camp or class series, unused credits may be held for a future MADE camp or class. Email support@madebaseball.com to coordinate.
  • Camp and class schedules are seasonal. Future offerings are not guaranteed unless posted on our official schedule.

Weather

If we cancel a session for unsafe weather, we will reschedule it, or handle it as CageList credit under CageList's weather rules. Weather cancellations are not cash refunds unless your booking says otherwise.

If Something Goes Wrong

If you are unhappy with a lesson, contact us within seven (7) days of the session and we will work with you to make it right. If you need to ask about a special circumstance, contact us. We review each request in good faith, though we cannot promise an exception.

Step Up For Students

If you pay with Step Up For Students scholarship funds, that program's rules also apply to any refund.

Managing Your Appointments

Manage bookings, cancellations, and reschedules in your CageList account. Double-check dates and times when you book.

Questions?

Email us anytime at support@madebaseball.com.