To respect our coaches’ time and maintain the integrity of our program, all lessons must be booked directly through MADE Baseball. This ensures that coaches are compensated fairly, their schedules are protected, and every client receives the high-quality, consistent experience we promise.
We value the relationships our coaches build with families, and we actually encourage friendly, ongoing communication after a lesson has been booked. Once a coach has worked with a player, they are welcome to text the client to confirm future sessions, share feedback, or offer support — but all new bookings and rescheduling must still go through our website or customer support team.
If a client begins requesting schedule changes or additional sessions directly through the coach, our coaches are trained to kindly redirect them back to the MADE Baseball front office. This process helps us stay organized, protect everyone’s time, and continue building a professional, trusted community for families and coaches alike.